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METHODS OF PAYMENT
We accept Visa, MasterCard, American Express, Discover and PayPal. We don't accept money orders or personal checks.
INTERNATIONAL SHIPPING
We ship internationally. Select your country at checkout to view the shipping costs.
SHIPPING AND HANDLING
Orders usually ship within 3-6 business days of order placement. Items that are custom made or have a longer lead-time will have specific information about shipping on the item's page. If there is any other reason for a delay on you order, you will be notified immediately.
Each item is packed carefully to make sure your order arrives to you in the best possible condition.
SHIPPING FEES AND DELIVERY
All domestic orders are shipped through Fedex Ground (4 business days) or Fedex 2nd Day with Delivery Confirmation. Shipping fees reflect handling and shipping costs.
Free shipping offer on domestic orders of $250 or more!
All international orders are shipped through USPS Priority Mail International unless requested otherwise. Delivery usually takes 6-10 business days.
SHIPPING NOTIFICATIONS
A tracking number will be e-mailed to you once your order has been shipped.
DUTIES AND TAXES
In case it is applicable, sales tax will be calculated at check out. We will not be held responsible for any extra duty fees or taxes charged by customs in your state or country. All duties and taxes are sole responsibility of the customer.
RETURN/REFUND POLICY
We offer a full refund or return option to all unused items in saleable condition returned within 30 days of receipt. Shipping is non-refundable. You are responsible for return shipping costs.
If a returned item has clearly been worn or used, we reserve the right to refuse/deny the return or full refund.
We also reserve the right to only process a partial refund in such case.
DAMAGED OR LOST ITEMS
All international orders are shipped through USPS Priority Mail International unless requested otherwise. Delivery usually takes 6-10 business days.
SHIPPING NOTIFICATIONS
A tracking number will be e-mailed to you once your order has been shipped.
DUTIES AND TAXES
In case it is applicable, sales tax will be calculated at check out. We will not be held responsible for any extra duty fees or taxes charged by customs in your state or country. All duties and taxes are sole responsibility of the customer.
RETURN/REFUND POLICY
We offer a full refund or return option to all unused items in saleable condition returned within 30 days of receipt. Shipping is non-refundable. You are responsible for return shipping costs.
If a returned item has clearly been worn or used, we reserve the right to refuse/deny the return or full refund.
We also reserve the right to only process a partial refund in such case.
DAMAGED OR LOST ITEMS
We take care that all items are packed and shipped in the best way possible but if an item is damaged upon delivery, please contact the costumer service and return it whithin 15 days of delivery. We will ship you an identical item or issue a refund, if such item is no longer available. We will not replace unreported damaged items more than 15 days after receipt of product. We will not be held responsible for missing or lost items if the order has been sent to the correct address.
SECURITY
All payments are processed through Stripe and Paypal. We do not have access to your credit card or banking details at any moment.
SECURITY
All payments are processed through Stripe and Paypal. We do not have access to your credit card or banking details at any moment.
CONTACT CUSTOMER SERVICE
If you have any questions about your order, our return policy, shipping or any other inquiries, please sen us an e-mail to: customerservice@anaromerodesign.com
WHOLESALE INQUIRIES
Wholesale orders are welcome! Please e-mail us at info@anaromerocollection.com to request a pricelist.
WHOLESALE INQUIRIES
Wholesale orders are welcome! Please e-mail us at info@anaromerocollection.com to request a pricelist.